Salespeople claiming to work for the state’s Hawaii Green Infrastructure Authority and the Green Energy Money Saver Program are going door-to-door and incorporating aggressive sales tactics, warns the Hawaii Department of Commerce and Consumer Affair Office of Consumer Protection in partnership with the Department of Business, Economic Development and Tourism Hawaii Green Infrastructure Authority.

What You Need To Know

  • HGIA has received several reports of people going door-to-door claiming to work for HGIA and the Green Energy Money Saver Program

  • HGIA employees do not sell solar systems, nor do they educate the public about its financing programs through cold-calling, door-to-door sales, door knocking or similar practices

  • Residents who are approached by these imposter salespeople are encouraged to make a note of the person’s name, company and, if possible, share any audio or video recordings of interactions with them

  • Then file a complaint via the Office of Consumer Protection website or by calling 808-587-4272

According to a news release, HGIA has received several reports of people going door-to-door claiming to work for HGIA and the Green Energy Money Saver Program. HGIA employees do not sell solar systems, nor do they educate the public about its financing programs through cold-calling, door-to-door sales, door knocking or similar practices.

Residents who are approached by these imposter salespeople are encouraged to make note of the person’s name, company and, if possible, share any audio or video recordings of interactions with them. Then file a complaint via the Office of Consumer Protection website or by calling 808-587-4272. You may also contact HGIA at 808-587-3868 or email dbedt.greenbank@hawaii.gov.

State of Hawaii employees should always be able to present official photo ID cards upon request as proof of their employment.

State and federal consumer protection laws regulate the door-to-door sales of goods and services in person at a location other than the seller’s business address. View the state laws regulating door-to-door sales.

The Office of Consumer Protection warns salespeople that misleading consumers by stating or implying an affiliation with HGIA or GEM$ violates consumer protection laws. Violators could be found liable for damages and penalties by a court of law.