Samsung wants you to turn off your Galaxy Note 7 even if you’ve gotten a replacement. This announcement comes right after the company stated it was halting production of the smartphone.
- Samsung warns customers to turn off their Galaxy Note 7 replacement phones
- There are reports that the Galaxy Note 7 replacements are catching fire
- Related story: Recall Alert: Samsung Galaxy Note 7 over fire reports
Samsung Electronics says it is stopping production of its Galaxy Note 7 smartphones, a day after it halted global sales of the star-crossed devices.
The South Korean company said in a regulatory filing Tuesday that it has made a final decision to stop production for the sake of consumer safety.
Samsung is struggling to regain consumer trust after a first round of recalls. The company stopped selling the device after finding that even the supposedly safer replacements it was providing for recalled Note 7 phones were catching fire.
There have been at least five reports of people claiming the Samsung Galaxy Note 7 replacements have caught fire.
One report came out of Kentucky when, according to WKYT, the owner said he woke up to a hissing sound and smoke filling the room when he realized his phone was on fire.
Samsung released this statement Monday night.
“Consumers with either an original Galaxy Note 7 or replacement Galaxy Note 7 device should power down and stop using the device and take advantage of the remedies available,” according to the statement.
Samsung stocks dropped 7.5 percent in just a day.
Cell phone retailers including ATT and Verizon are offering refunds for the Galaxy Note 7 or an exchange for a different smart phone.
The Associated Press contributed to this story.